1. Introduction
Welcome to Creator Square ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your access and use of the Creator Square platform and all associated services ("Service").
By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree, you must stop using the Service immediately.
3. User Types
Creator Square provides access to multiple categories of users:
- Creators: Individuals or businesses selling digital products, communities, coaching, courses, etc.
- Students / Customers: Users who purchase and access Creator content.
- Affiliates: Users promoting Creator products and earning commissions via referrals.
All users agree to these Terms.
4. Description of the Service
Creator Square allows Creators to:
- build link pages (Link-in-bio / Linktree style),
- host video courses, ebooks, and PDFs,
- create paid communities (on-platform or via Telegram, Discord, WhatsApp),
- offer coaching, consulting, and appointment booking (including Google Meet links),
- create sales pages and funnels,
- send email campaigns, create segments, build automated email sequences,
- recover abandoned carts,
- run and manage an affiliate program for their products.
Students can log in to their personal space to access purchased content.
Affiliates can log in to an affiliate dashboard to track referrals, commissions, payouts, and performance statistics.
5. Plans & Pricing
Creator Square offers the following plans:
- Free Plan: 10% transaction fee
- Pro Plan – $29/month: 5% transaction fee
- Premium Plan – $99/month: 1% transaction fee
All plans include the same features; the only difference is the commission rate deducted from each sale.
We may update pricing with notice.
6. Payments & Stripe Connect
Payments for Creator products are processed through Stripe, using Stripe Connect.
- Creators must connect their own Stripe account.
- We automatically deduct the applicable platform commission from each sale.
- Affiliates may receive payouts depending on the Creator's affiliate settings.
- We do not store or process full payment card details.
Stripe handles all payment, payout, and compliance processes.
7. Refunds & Fees
The following rules apply to refunds and transaction fees:
- Commission Refunds: If a Creator issues a refund to a Student, Creator Square will refund the platform commission previously deducted from that sale back to the Creator.
- Management: Refunds are managed directly by the Creator through the platform or their Stripe dashboard. Creator Square is not responsible for issuing refunds to Students.
- Transaction Fees: External payment processing fees (e.g., Stripe processing fees) are generally not refundable by the payment provider and remain the responsibility of the Creator.
- Disputes: Any chargebacks or payment disputes are the sole responsibility of the Creator and the Student.
8. Acceptable Use
Users must not upload, sell, or distribute:
- illegal content,
- copyrighted or stolen material,
- harmful, hateful, violent, or malicious content,
- malware or attempts to disrupt the Service,
- spam or misleading advertising (especially for affiliates).
We may suspend or terminate accounts violating these rules.
9. Student Access
Students gain access to:
- purchased courses, PDFs, ebooks, communities,
- a secure student dashboard,
- purchased content for the duration defined by the Creator.
Creator Square is not liable for:
- course quality,
- Creator claims or promises,
- Creator refund policies (managed directly by Creators).
10. Affiliate Dashboard
Affiliates have access to:
- referral links,
- visits, clicks, and conversion analytics,
- commission earnings and payout history.
Affiliates must comply with:
- anti-spam rules,
- truthful advertising,
- applicable advertising laws.
We may suspend or terminate affiliate access in case of abuse.
11. Intellectual Property
All platform code, branding, and technology remain the exclusive property of Creator Square LLC.
Creators retain ownership of their content, but grant us a non-exclusive license to store and display it solely for platform operation.
12. Termination
We may suspend or terminate accounts for:
- violation of these Terms,
- fraudulent activity,
- abuse or misuse of the Service.
You may delete your account at any time.
13. Disclaimers
The Service is provided "as is".
We do not guarantee:
- revenue or results,
- uninterrupted or error-free operation,
- compatibility with all devices and browsers.
14. Limitation of Liability
To the maximum extent permitted:
- Creator Square is not liable for indirect, incidental, or consequential damages.
- Our total liability will not exceed the amount paid to Creator Square in the last 12 months.
15. Governing Law
These Terms are governed by the laws of the State of Wyoming and applicable U.S. federal laws.
17. Prohibited Businesses (Stripe Policy)
As we use Stripe for payment processing, we cannot support businesses that fall under Stripe's prohibited and restricted businesses list. This includes, but is not limited to:
- Illegal products and services (drugs, fake IDs, etc.)
- Adult content and services (pornography, adult services, etc.)
- Certain financial services (debt relief, check cashing, shell banks, etc.)
- Gambling (casinos, lotteries, betting, etc.)
- Illegal weapons and explosives
- Intellectual property infringement (counterfeit goods, unauthorized distribution)
- Marijuana and related businesses
- Deceptive or abusive practices (pyramid schemes, "get rich quick" schemes)
- Certain regulated industries (pharmaceuticals, tobacco, etc.)
Full list available at: https://stripe.com/legal/restricted-businesses